Policies & FAQs

Appointments have a 15 min grace window

More than 15 min late will affect the amount of work we can complete. More than 30 min late and you can lose your deposit. Please call or text the shop phone at 845-718-0013 if you are going to be late.

Designs will be not be shown until the day of the appointment

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

Deposits are non refundable

I require a minimum of 7 days prior notice if you're unable to make your current scheduled appointment time and want to reschedule.

Anything sooner than 7 days prior notice and your deposit is considered forfeit and you will need to place a new one to make a new appointment.

Forms of payment

Deposits can be made via venmo or zelle. However, I am cash only for all procedure costs. There is no atm on site so please make sure to grab cash out ahead of time!

Covid & sick policy

Please do not come into the studio if you are ill. I take COVID and flu safety seriously and ask that you do the same. I want to ensure everyone feels comfortable at the studio.

Masks are optional, but I’m happy to wear one if you need/prefer.
If you're immunocompromised or need extra precautions:
- I can coordinate with the team to ensure everyone present wears a mask.
- We can also move your appointment to a quieter day for a lower-risk experience.

Some of the other artists and potentially clients are autoimmune compromised, so getting sick can pose serious health risks. Please be cautious and considerate.